Worldwide Shipping Policy - International Delivery

Worldwide Shipping Policy - International Delivery

At LilyVow, we ship worldwide using reliable International Air Mail Small Parcel service. Our mission is to deliver authentic Lolita fashion safely, affordably, and with full tracking to enthusiasts across the globe.

📦 Order Processing Time

In-Stock Items

Processing Time: 3-5 business days

After your order is placed, we source items directly from original Taobao brands, perform thorough quality inspections, and prepare your shipment with care.

Pre-Order / Made-to-Order Items

Processing Time: Based on the brand's official production schedule

Each brand follows its own release timeline. Estimated processing dates are clearly listed on the product page. If the brand announces updates or delays, we'll notify you immediately.

💡 Combined Orders: Orders containing both in-stock and pre-order items will ship together once all items are ready, unless you request separate shipments at checkout.

✈️ Shipping Method

International Air Mail Small Parcel

  • Delivery Time: 8–15 business days (varies by destination)
  • Tracking: Full tracking provided for all orders
  • Coverage: Over 80 countries and regions worldwide
  • Duties: For select destinations (US/EU via special-line parcel), duties may be included in shipping fees and labeled as "Duties Included" at checkout

Shipping fees are automatically calculated at checkout based on your destination and package weight.

📍 Tracking Your Package

Once your Lolita order ships, you'll receive a confirmation email with your tracking link. Tracking updates become available through your local postal service once the parcel enters your country.

🌍 Customs and Taxes

  • Most destinations do not incur additional customs duties
  • Some regions include duties directly in the shipping fee (marked at checkout)
  • Any customs charges that may apply are the responsibility of the recipient
  • Shipping fees are non-refundable for parcels refused due to customs issues

Please check your local import regulations if you're unsure about your country's customs policies.

⏱️ Delays and Exceptions

International shipping may occasionally be affected by:

  • Customs inspections
  • Local postal delays
  • Weather conditions
  • Regional policy changes

If your package exceeds the estimated delivery window by more than 25 business days, please contact our support team for assistance.

💌 Customer Support

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Our Commitment

We are dedicated to providing reliable worldwide delivery and bringing authentic Taobao Lolita brands to you. Every order is handled with care, from quality inspection to your doorstep.

Explore our collections: Sweet Lolita | Gothic Lolita | Classic Lolita | Accessories

Need custom sizing? Check out our ALTER tailoring service for personalized adjustments.